Instructions on How to Order from Sun Nano
Online Ordering
1. First locate the product that you wish to purchase. Products can be found by clicking on the "Products" button on the left side of the screen. Once you have identified the product that you wish to purchase, select the quantity that you desire.
2. Next click on the "Add to Cart" button that is located on the bottom of the product specification page. At this point you may continue shopping through the website or you may checkout by clicking on the "Proceed to Chekout" button.
3. If you are a returning customer, simply enter your e-mail address and password. If you are new to our website, click on the "New Customer" button and insert the required information.
4. Next you will be prompted to select your method of shipping. Note that because we do ship hazardous material, not all products have the flexibility to be shipped by ground and by air. Some products are not allowed to be shipped via air, but are allowed via ground. If the method of shipping that you request is not available, we will contact you to arrange an appropriate means of transportation.
5. Next you will need to select you method of payment. For online ordering we accept Visa, MasterCard, and American Express Credit Cards. When entering credit card numbers please do not use any dashes. The limit when purchasing by credit card online is $2,000.00. If the product you wish to purchase costs more than this limit, you will need to purchase through a Purchase Order.
6. You will then need to verify that the order is correct and submit the order for processing. Upon processing your order, we will send e-mail notifications to let you know the status of your order.
Purchase Ordering
To order by purchase order, simply mail/fax us your purchase order form with an authorized signature/number. If this is your first time ordering by Purchase Order from Sun Nano, we do require the use of a credit card for the first three initial purchases (or a total of $500.00 worth of invoices). Once we have verified that all payments have been successful, we will create a Purchase Ordering account for you/your company. To order through Purchase Order call us at (510) 651.1329 to initially set up an account. Once the account is active fax us your purchase order at (510) 651.1321 to place orders.
Ordering by Check/Money Order/Wire Transfer
To purchase products by check, money order, or wire transfer, we do require all payments up front before shipping. Please mail shipments to our address located on the bottom of your screen.
$350 Minimum Order Amount Required for All Purchases
Purchases Over $2,000 Require A 50% Up Front Payment